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Free UK Delivery & Luxury Gift Box

Delivery & Returns

Delivery Information

Delivery/Shipping Type Approx. Delivery Time Price
Standard Delivery (Royal Mail 2nd Class) 2–14 working days Free
Royal Mail Special Delivery (not all UK address are eligible)
 
Orders must be placed before 11am for next day delivery. Weekdays only (Monday to Thursday) £7.95
Royal Mail Saturday Special Delivery  (not all UK address are eligible)
 
Orders placed before 11am on Friday for a Saturday Delivery £14.00
Europe International Delivery 5–20 working days £10.00
Worldwide Delivery (Australia, Canada, New Zealand, USA) 10–25 working days £10.00


Refunds and Exchanges

Here at A Touch of Silver we pride ourselves on total customer satisfaction, so therefore if you are not fully content with the jewellery you have chosen we are more than happy to provide a full refund or alternatively exchange it for a different item. 

Where possible please return any unwanted items in its original packaging within 14 days for a full refund.

Despite our reasonable prices we are confident in the quality of our sterling silver jewellery and offer a full one year guarantee on all our products. To speed up the refund process please inform us by email you are returning an item. We aim to process refund requests within a 24 hour period but the banks vary in the length of time to complete this transaction.

We can only offer refunds to the original purchasers.

Please note that for hygiene reasons we are unable to refund or exchange earrings.

All returns should be sent to:

A.T.O.S
PO BOX 392 DISS
IP22 9DH