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Read what some of our customers have said about A Touch of Silver and feel free to leave us a review!
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D 4 weeks ago ★★★★★
Really lovely bought for a gift a lovely little gift bag enclosed. Thank you.
Corina 3 months ago ★★★★★
Very happy with my purchase, a delicate ring. Love it! I really appreciate the package and presentation box, a proper gift. Thank you
dawn micklethwaite 3 months ago ★★★★★
circle of life necklace.beautiful.lovely presentation with a personal touch, quick delivery, would defo recommend and buy from you again thank you
Katie wilson 4 months ago ★★★★★
I purchased a pair of earrings and was shocked to find them cheaper than anywhere else, nicer than anywhere else AND free shipping. The item arrived promptly and was packaged beautifully, I will be buying all my gifts from here in the future!
Jon McKnight 4 months ago ★★★★★
As someone who’s literally written the book about complaining and has been a consumer campaigner for 50 years, taking errant companies to task and even closing them on occasion, it’s always a joy to find a business that excels in every way.
A Touch Of Silver is one of them.
I wanted a mare-and-foal charm for the woman I love, but it was out of stock on the site I was looking at with no indication of when it might be back in again. So I Googled and found other mare-and-foal charms, but the pose was slightly different and in no way as endearing, so I imagine they were rip-offs of the original idea.
Then I found A Touch Of Silver. Not only was the original charm in stock, but it was cheaper than most of the poor imitations and, probably, much cheaper than on the original site I was looking at, judging by its general prices.
The charm arrived really quickly but, alas, didn’t fit on the Pandora bracelet. That wasn’t A Touch Of Silver’s fault, so I e-mailed, somewhat optimistically, to ask if the charm could be modified.
Mark Gates responded within minutes and offered to turn it around for a tenner, including the postage both ways.
That was a bargain, and he even sent out a charm that would fit before he’d taken payment or received the other charm back.. He was even tolerant of my questions about whether the new charm fitting was also in nickel-free Sterling silver, as there were allergy issues.
The recipient absolutely loves the new charm and was as impressed as I was and am by Mark’s exceptional customer service, his speed and his efficiency.
I love companies like this, and wish others would follow its example.
Jane 4 months ago ★★★★★
Lovely products. High quality and lovely designs. I've got several pieces so far. Great customer service: swift dispatch and well packed for safety in the post. No problems at all. Totally recommend and will be adding more in future (so that says it all!)
Maureen Martin 5 months ago ★★★★★
Had a phone call, placed an order and received it the next day, exceptional. The bracelet is beautiful and very good quality. Delighted with the whole experience. Thank you
Sharon McNamara 5 months ago ★★★★★
Purchased some earrings as a gift for my Mum. Delivery was prompt and gifted wrapped.
Stacey Allison 7 months ago ★★★★★
I brought a pair of earrings from here, really good quality and gorgeous packaging. 100% recommend
Karen Cochrane 7 months ago ★★★★★
Really helpful, fast delivery, beautiful jewellery- love my purchase
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